CiteULike: xckuk's library [225 articles]CiteULike: xckuk's library [225 articles]The Paradox of Communities of Practice: Knowledge Sharing Between Communities- April 13, 2008 (2004), pp. 36-46.This chapter examines knowledge sharing between Communities of Practice, a relatively neglected topic of study. Theory and evidence is presented to suggest that knowledge sharing between communities is likely to be more complex than intra-community knowledge sharing, due to the lack of shared consensual knowledge or shared sense of identity, which typically exists in inter-community contexts. In such situations, the development of trust is seen to be a key foundation, which...http://www.citeulike.org/user/xckuk/article/2663622 Best Practices: Developing Communities That Provide Business Value- April 13, 2008 (2004), pp. 142-149.Organizations continually look for ways to do more with less. One of the most important methods today for helping improve the company bottom line involves linking experts in Communities of Practice to find, share and validate best practices, ideas and solutions. This chapter examines how several best-practice organizations select Communities of Practice, provide support for their ongoing work, develop specialized roles to sustain their efforts, and use technology to bolster..http://www.citeulike.org/user/xckuk/article/2663631 User Networks as Sources of Innovation- April 13, 2008 (2004), pp. 96-105.In the computer and software business, it is common practice to involve users in problem solving and sharing of experiences, not only between a company and individual users but also between groups of users. Although problem solving and enabling customer support has gained some attention in recent years, a more intriguing thought would address users as a source of innovation. What if users themselves, or in interaction with other users, would, in addition to solving specific...http://www.citeulike.org/user/xckuk/article/2663627 Viable Communities within Organizational Contexts: Creating and Sustaining Viability in Communities of Practice at Siemens AG- April 13, 2008 (2004), pp. 133-141.This chapter is about the question of what creates and sustains viability in Communities of Practice (CoPs) embedded in an organizational context. Experience with successful CoPs at Siemens AG has shown that even though most of them differ greatly from each other in many aspects, they all share five common factors that are necessary for the viability of a CoP. These five factors are introduced in the following pages. They represent an approach that can be used to analyse and.http://www.citeulike.org/user/xckuk/article/2663630 Communities of Practice in the Royal National Lifeboat Institution- April 13, 2008 (2004), pp. 70-78.This chapter concentrates on Communities of Practice (CoPs) in the volunteer organization the Royal National Lifeboat Institution. It argues that overlapping CoPs throughout the organization are needed to deal with a variety of unstructured practices at sea. In addition, altruism and trust are vital elements for sharing and creating knowledge among volunteers in the organization. The author hopes this chapter will provide a practical understanding of CoPs. He also hopes the...http://www.citeulike.org/user/xckuk/article/2663625 Creating a Multi-Company Community of Practice for Chief Information officers- April 13, 2008 (2004), pp. 125-132.This chapter presents a case study of the creation and evolution of a fee-based, multi-company Community of Practice (CoP) for Chief Information Officers (CIOs) in the San Francisco Bay Area over a six-year period. It describes the principles, processes and practices required to form and maintain a trust-based, face-to face, learning organization where members share accumulated knowledge. Additionally, it states some of the individual, collective and Information Technology...http://www.citeulike.org/user/xckuk/article/2663629 Investigating the Influence That Media Richness Has On Learning in a Community of Practice: A Case Study at resund Bridge- April 13, 2008 (2004), pp. 47-57.This chapter explores the influence that rich media has on learning in a Community of Practice (CoP) at a large multi-billion dollar infrastructure project, the bridge between Sweden and Denmark. The findings show that an increase in the number of deviations from customer requirement was associated with an organizational change that impeded the community from communicating through face-to-face interaction. In turn, it is suggested that the CoP studied could not reduce...http://www.citeulike.org/user/xckuk/article/2663623 Building Customer Communities of Practice for Business Value: Success Factors Profiled From SABA Software and Other Case Studies- April 13, 2008 (2004), pp. 106-124.Most discussions of Communities of Practice (CoP) place them in the context of a primarily internal-to-the-organization approach to managing knowledge. The construct, however, has application across the entire value chain of an organization, including the domain of a company's customers. This article explores the strategic value of building Customer Communities of Practice (CCoPs), learning networks among customers of a company whose win-win value proposition helps customers.http://www.citeulike.org/user/xckuk/article/2663628 Cultivating a Community of Practice between Business and IT- April 13, 2008 (2004), pp. 24-35.There is a perceived gap between the Information Technology (IT) and the Business function in many organizations, which can lead to poor working relationships and a loss of organizational effectiveness. In this chapter, we discuss an effort to bridge this gap through a programme of Relationship Management (RM). The approach is based on the concept of cultivating a Community of Practice (CoP) and relies on facilitating relationships between people in order to share and leverage.http://www.citeulike.org/user/xckuk/article/2663621 CoPs for CoPs: Managing and Creating Knowledge through Networked Expertise- April 13, 2008 (2004), pp. 58-69.Managing knowledge in large organizations is a challenge in itself. Modern views on Knowledge Management (KM) focus not only on finding ways to capture and distribute corporate knowledge but also provide ways through which knowledge can be shared, discussed and created. Different types of organizations have different approaches to KM. From general descriptions of these approaches, parallels to the Dutch police will be presented. This chapter discusses how KM within the Dutch...http://www.citeulike.org/user/xckuk/article/2663624 |