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Migrating to an IP Contact Center: Seven Essential Planning Steps - (Found September 17, 2008 )

Download Now! Cost reduction and increased features & functionality are among the many reasons for moving to IP telephony in the contact center, but the migration to IP requires careful planning. This white paper will help you understand and identify the seven planning steps needed to successfully migrate to IP telephony. Email Link Digg This! Add to Del.icio.us
http://forexautomaton.tradepub.com/c/pubRD.mpl/?br=forexautomaton&_m=0a.011b.a.mfm.0&a...

Social Media Marketing: 12 Essential Tips for Success - (Found September 17, 2008 )

Download Now! With all the hype surrounding social media and consumergenerated content, marketers need clear and simple information to make sense of this new and powerful trend. In this short marketing brief, you'll learn:Why social media is here to stay, and what to do about itHow to monitor market conversations in your own marketHow to prepare and launch social marketing initiativesHow to integrate social media with traditional marketing programsImportant opportunities to leverage...
http://forexautomaton.tradepub.com/c/pubRD.mpl/?br=forexautomaton&_m=0a.011b.a.mfm.0&a...

SearchCRM - (Found September 17, 2008 )

Subscribe Free! SearchCRM offers decision makers a rich collection of insight on this fast-changing industry, providing business leaders with the information they need for developing, designing and implementing CRM programs.Find all the information you need on any CRM topic, including business intelligence, call center information, hosted CRM, customer data management, marketing, and sales force automation, all presented in a unique combination of original news, expert advice, learning..
http://forexautomaton.tradepub.com/c/pubRD.mpl/?br=forexautomaton&_m=0a.011b.a.mfm.0&a...

The Road to Revenue: 8 Surefire Strategies for Monetizing Your B2B Website - (Found September 17, 2008 )

Download Now! You know your industry. You know your audience. But do you know how to make your B2B website start making more money for you If you rely on affiliate programs or pay-per-click (PPC) advertising for all or part of your revenue stream, you already know that the hours and dollars you spend on content creation and search engine optimization will be spent in vain if the traffic you drive to your site doesn't purchase from your affiliate merchants, click on your banners, or...
http://forexautomaton.tradepub.com/c/pubRD.mpl/?br=forexautomaton&_m=0a.011b.a.mfm.0&a...

Stopping Zombies, Botnets, and Other Email and Web-Borne Threats - (Found September 17, 2008 )

Download Now! Hijacked computers, or zombies, hide inside networks, where they send spam, steal company secrets, and enable other serious crimes. This paper discusses how the threat has evolved, explains how zombie networks, or botnets, are created, and highlights how even organizations with reliable gateway and endpoint protection are vulnerable to these email- and web-borne threats. Discover gateway threats that produce the need for endpoint protection, such as mobile devices, instant.
http://forexautomaton.tradepub.com/c/pubRD.mpl/?br=forexautomaton&_m=0a.011b.a.mfm.0&a...