Jeffrey Zeldman Presents The Daily ReportWeb design news and insights since 1995Phoneless- (Found September 17, 2008 ) Two weeks out of warranty, my iPhone 1.0 becomes a turnip. Cost to replace an out-of-warranty iPhone 1.0 with a refurbished version of the same model: $199. Minimum wait time to receive the $199 replacement at the 57th Street Apple Store: two hours. That's 120 minutes, folks. Can I leave and ...http://www.zeldman.com/2008/09/06/phoneless/ Mental models. Yipes! Stripes!- (Found September 17, 2008 ) In Issue No. 267 of A LIST APART, For People Who make Websites... Look at it Another Way by INDI YOUNG Before you can solve a users problems, you must see them as that user sees them. Once you understand what drives peoples behavior, not only do new ideas flow freely, but the ...http://www.zeldman.com/2008/09/09/mental-models-yipes-stripes/ The lessons of September 11, 2002- (Found September 17, 2008 ) On September 11, 2002, I found myself in a place as strange as Vegas. I was there to speak at a web conference. They must have gotten a good deal on the rooms, it being the first anniversary of the attacks. "They're holding a conference on September 11th" I had ...http://www.zeldman.com/2008/09/11/the-lessons-of-september-11-2002/ Jubilat!- (Found September 17, 2008 ) Darden Studio has relaunched its website and released Jubilat, a fabulous slab serif. We've been beta-testing Jubilat all year; it's my principal typeface for An Event Apart in 2008. (Last year's principal An Event Apart typeface was Darden Studio's Freight Sans.) New to Joshua Darden's work Try Birra Stout, a ...http://www.zeldman.com/2008/08/16/jubilat/ |