Everything In ModerationCreative ways to manage online communitiesKuro5hin's "Notes towards a Moderation Economy"...- October 29, 2003 There's a fascinating post about mechanisms and economies for distributed moderation systems over at Kuro5hin at the moment: Notes towards a Moderation Economy. Here's an excerpt: Whether you call it Mojo, Karma, "Standing," or something else, all content rating feedback systems have some sort of currency. While there are many different ways of acquiring and spending such capital, nobody seems to have implemented an economy varied enough to be robust. And this is the key to building a system...http://www.everythinginmoderation.org/2003/10/kuro5hins_notes_towards_a_moderation_economy... An old-school guide to Usenet Trolling...- October 28, 2003 Just in case anyone thinks I'm paranoid about trolls and having techniques to manage and control extreme situations, then I'd very much recommend reading this extremely interesting and useful Usenet Anti-Troll FAQ which describes the extent of the problem, the level of organisation and dedication occasionally demonstrated and demonstrable fact that it often does not take very many trolls at all to completely cripple an otherwise vibrant community - unless you build in ways of dealing with these.http://www.everythinginmoderation.org/2003/10/an_oldschool_guide_to_usenet_trolling.shtml Tagging difficult users with infectious markers...- October 28, 2003 Following on from my earlier piece on Stealth Moderation I thought I'd talk a bit about a technique we've been using on Barbelith recently to deal with a particularly thorough and unpleasant troll-attack. But first I should recap on the specific situation that we're trying to resolve with this technique. One of the great difficulties with looking after an online community is that it's generally almost impossible to ban a user from a site if they're dedicated to breaking in. The only...http://www.everythinginmoderation.org/2003/10/tagging_difficult_users_with_infectious_mark... On building killfiles into your communities...- October 27, 2003 One of the most commonly discussed (and employed) kinds of partly collaborative or distributed moderation is the simple killfile - a simple way of allowing users to choose to ignore posts by another that first emerged as a practice among early users of Usenet on Unix. The same technique can be employed (with caveats) in message-boards and mailing-lists and many consider it to provide satisfactory relief from troublesome users. If you want a comprehensive guide to setting up Usenet Killfiles,...http://www.everythinginmoderation.org/2003/10/on_building_killfiles_into_your_communities.... BBC DNA Moderation Guidelines...- October 27, 2003 Apologies for the long-time absent - hopefully over the next few days I can catch up with the backlog of interesting links I've been sent, as well as write up some more guides to moderator techniques, technical or otherwise. But to start off with, I thought I'd draw people's attention to some of the published moderation guidelines for BBC's DNA-based sites. They are - for the most part - highly polished and thoughtful and manage to be clear about those circumstances where moderation might have..http://www.everythinginmoderation.org/2003/10/bbc_dna_moderation_guidelines.shtml On stealth moderation or "Blame the technology"...- October 18, 2003 One of the biggest problems with finding ways to moderate users is how to handle the reactions of the people you moderate. If a user is banned or one of their posts is deleted, then - for the most part - it's a total fantasy that they'll look back at their actions with shame, accept that the response was justified and move on to other services on other people's sites where they will now have learned their lesson and operate more responsibly. For the most part, deleting posts and banning users...http://www.everythinginmoderation.org/2003/10/on_stealth_moderation_or_blame_the_technolog... Moderation systems for kids- October 15, 2003 A few weeks ago the Washington Post put up an article called Cliques, Clicks, Bullies And Blogs all about how children and teenagers are using the affordances and limitations of social software and community spaces as mechanisms to help them assert their dominance (often through bullying) in schools' social shark tanks: "The Internet has transformed the landscape of children's social lives, moving cliques from lunchrooms and lockers to live chats and online bulletin boards, and intensifying...http://www.everythinginmoderation.org/2003/10/moderation_systems_for_kids.shtml Welcome to Everything in Moderation...- October 15, 2003 After a few days of not really being able to get anything useful done, a massive battle with the CSS evil of IE 6, and considerable pondering of older links about moderation that I never managed to post on plasticbag.org, I can now finally welcome you all to Everything in Moderation - a new weblog designed to collect links and commentary on both technical and social ways of managing online communities and user-generated content. Online community development is one of my passions, and I have...http://www.everythinginmoderation.org/2003/10/welcome_to_everything_in_moderation.shtml On four types of moderation...- October 13, 2003 There are generally considered to be four major (rough) categories of post-level (rather than user-level) moderation systems operating on the net today. These categories are pre-moderation, post-moderation, reactive moderation and distributed moderation. Pre-moderation Because of legal anxieties, some sites and mailing lists operate on the principle that every piece of user-generated content that could go up onto a site should be checked by a moderator (or sometimes - in extreme cases - a...http://www.everythinginmoderation.org/2003/10/on_four_types_of_moderation.shtml |