customer | Kris Smith has read these articles about "customer" | www.croncast.comThis is the keyword feed for "customer" from my read items in Google Reader. If you would like to search or subscribe to category/keyword rss feeds for items that I have shared with Google Reader visit http://www.croncast.com/c4_reading.phpIf Skype was disruptive to telcos, then Cubic Telecom is their nightmare (and good for you)- November 28, 2007 A few weeks prior to my scheduled departure for Dublin, Ireland where I ran the most recent Mashup Camp, I started handing out the phone numbers of my hotel and traveling companions to people who might want to reach me while I was over there. For cell phone usage, I'm a Verizon Wireless customer ...Tags: phone hotel traveling numbers companionshttp://feeds.feedburner.com/~r/zdnet/Berlind/~3/191641968/ An Open Letter to Comcast and Every cableTelco on P2P- November 20, 2007 I'm not a Comcast customer. I happen to get service from Verizon, ATT and Time Warner at various locations where I pay for internet service.If I was a Comcast customer, I would tell them, as I am now telling all the services I am a customer of:BLOCK P2P TRAFFIC , PLEASEAs a consumer, I want my internet experience to be as fast as possible. The last thing I want slowing my internet service down are P2P freeloaders. Thats right, P2P content distributors are nothing more than freeloaders. The only.http://www.blogmaverick.com/2007/11/20/an-open-letter-to-comcast-and-every-cable-telco-on-... 5 reasons to love Costco during the gift-giving season- November 20, 2007 Filed under: Accessories, Hardware, iPod Family, Retail, Holidays The topic of Costco came up several times in the sidechat during last night's talkcast. Since so many good ideas were bandied about, I decided to collect a few into a post today. Here are our top reasons to love Costco for holiday gifts. That amazing return guarantee. Yes, Costco no longer has a 1-year return policy for televisions and higher-end electronics but they still offer great consumer protections and fabulous customer...http://feeds.tuaw.com/~r/weblogsinc/tuaw/~3/187278532/ The case for the community CEO (+ 8 things you can do to be a more community minded CEO)- November 17, 2007 Last week Allen Stern of Center Networks posted that I was wrong for being a "community CEO." A community CEO is someone who polls their user base openly, asks for feedback constantly, and engages their audience.I'm a prototypical community CEO and proud of it. Allen says this is a failed model for two reasons: The Customer Loses Faith in the Product The Staff Loses Faith in their Leader Given those two reasons it's fairly easy to dismantle Allen's arguments, and many people did....http://www.calacanis.com/2007/11/17/the-case-for-the-community-ceo/ Beet.TV: Ungated New York Times Brings Record Visits in October, Vivian Schiller tells Beet.TV- November 16, 2007 Sample conversation: You know, making a good customer experience actually had a benefit! Customers come to the site and stay there! Who'd have thought Newspapers - executing the obvious, ten years too late, since 1622. From Beet.TV: Ungated New York Times Brings Record Visits in October, Vivian Schiller tells Beet.TV Tags: tv beet october schiller tellshttp://feeds.feedburner.com/~r/blackrimglasses/~3/185885862/ Defrag Coverage: OpenSocial, Attention, Next-Level Discovery, More...- November 7, 2007 Charles Knight from AltSearchEngines is blogging up a storm at Defrag. Here are his latest posts from the conference: Disruptive Technologies & Innovation Google and OpenSocial Next-Level Discovery Panel Enterprise 2.0 (Andrew McAfee) Web 2.0 Made of People (Ross Mayfield) Customer Reach vs. Vendor Grasp (Doc Searls) Discussing Attention (Esther Dyson) Defragging Identity (Dick Hardt) There's more posts over on AltSearchEngines. Tags: posts altsearchengines defrag discovery ...http://feeds.feedburner.com/~r/readwriteweb/~3/180702707/defrag_coverage_2007.php |