News@Cisco: EMEA Content Networking Customer NewsNews@Cisco: EMEA Content Networking and Customer News (the 20 most recent stories)The Power of the Network Driving Integrated Customer Service at a Bank near You- November 17, 2003 , with additional reporting by Jenny Carless What was your last trip to the bank like Did you have problems getting hold of someone who could give you expert advice Find you needed to repeat a whole load of details that you had already entered on a Website Or simply notice a lack of personal service Now imagine another situation: you want a new mortgage and as you walk through the door of your local bank ...http://newsroom.cisco.com/dlls/hd_111703.html?CMP=AF17154 |