News@Cisco: Hospitality Customer NewsNews@Cisco: Hospitality and Customer News (the 20 most recent stories)Cisco Announces Significant New Security, Scalability and Desktop Enhancements for its SIP-Supported Customer Contact Solutions- June 20, 2005 SAN JOSE, Calif., June 20, 2005 - Cisco Systems today announced new security, scalability and desktop application enhancements for its customer contact center solutions aimed at helping companies of all sizes improve customer service. The enhancements are all part of the Cisco Customer Interaction Network -- a continuously evolving suite of innovative, multi-channel services and customer relationship management (CRM) applications. The SIP-enabled Customer Interaction Network ...http://newsroom.cisco.com/dlls/2005/prod_062005d.html?CMP=AF17154&vs_f=News@Cisco:+Hos... Cisco Connected Real Estate IP Framework and Capgemini Integration Services Bring State-of-the-Art Training Facilities and Services to Elite Conferenc- June 16, 2005 PARIS, June 16, 2005 - Cisco Systems&174; announced today that its Connected Real Estate IP framework has been used to form the foundation of network services at Les Fontaines, a 300-room business events facility close to Paris which is also the site of Capgemini University, the international training center for the global IT services and consulting group. Les Fontaines is 25 minutes away from Paris's Charles de Gaulle airport and offers leadership seminars, training and ...http://newsroom.cisco.com/dlls/2005/prod_061605b.html?CMP=AF17154&vs_f=News@Cisco:+Hos... |