Column TwoNews and opinion on all things KM & CMAssessing weights for users’ needs- July 7, 2008 Jared Spool has written several articles on what he calls a Weighted Differences Matrix. From part 1: The process we’d use is to compare the designs side-by-side and list the differences. A method I’m fond of is to do the...http://www.steptwo.com.au/columntwo/archives/002917.html Recreate or integrate &8230; that is the question- July 7, 2008 Richard Dennison has asked whether it is better to recreate or integrate web 2.0 services within the organisation. To quote: The balance between recreating and integrating I think is going to be what makes or breaks our internal social media...http://www.steptwo.com.au/columntwo/archives/002916.html Integrating social media into a web content strategy- July 7, 2008 Britt Parrott has written an article on integrating social media into a web content strategy. To quote: Any individual or organization that sells products or offers services should value open communication as a goal. If your client or company does...http://www.steptwo.com.au/columntwo/archives/002915.html Preparing for user research interviews: seven things to remember- July 7, 2008 Michael Hawley has written an article on preparing for user research interviews. To quote: Interviewing is an artful skill that is at the core of a wide variety of research methods in user-centered design, including stakeholder interviews, contextual inquiry, usability...http://www.steptwo.com.au/columntwo/archives/002914.html |