News@Cisco: APAC Other Verticals Customer NewsNews@Cisco: APAC Other and Customer News (the 20 most recent stories)Incenplus Enhances Relationship Management with Cisco IPCC Solution- October 19, 2005 KUALA LUMPUR, Malaysia - October 19, 2005 - Incenplus Marketing Solutions Sdn Bhd (Incenplus), a leading provider of fully integrated customer relationship management (CRM) services, has taken customer care in the region to the next level with the implementation of Cisco&174; IP Contact Center (IPCC) from Cisco Systems&174;. Deployed by Datacraft Advanced Network Services Sdn Bhd, the Internet Protocol (IP)-based customer interaction network enables Incenplus to offer its clients in the ...http://newsroom.cisco.com/dlls/global/asiapac/news/2005/pr_10-19.html?CMP=AF17154&vs_f... |