News@Cisco: Retail Partner NewsNews@Cisco: Retail Partner News (the 20 most recent stories)Cisco IP Voice Technology Keeps Customer Relationships in Harmony for Leading Hi-fi Equipment Manufacturer- October 6, 2004 STRUER, DENMARK, October 6, 2004 - Cisco Systems and NetDesign today announced a contract with leading hi-fi specialists Bang and Olufsen to migrate its worldwide customer support service and internal IT helpdesk to an Internet Protocol (IP) based contact centre at its head office in Struer. Bang and Olufsen will benefit from improved relationships with its customers and retailers globally by providing more responsive support services. The project was delivered in close collaboration with ...http://newsroom.cisco.com/dlls/2004/prod_100604.html?CMP=AF17154&vs_f=News@Cisco:+Reta... |