silentblue | QuantifiedIntelligent enterprise and knowledge management. Critical thinking and innovative technology. Fat-free and dolphin safeHow the TTC fought customer decency, and fortunately lost- November 23, 2007 The story begins with a public transit system and a lawyer. The story is interesting because the lawyer is the David to the transit's Goliath. He's David Lepofsky, a blind lawyer who in 1995 had a simple request for the Toronto Transit Commission (TTC): can you ask the drivers to call out the subway stops over the train's PA system The TTC flatly refused, claiming calling stops would be "a hardship" and a "potential safety risk" to their drivers. Lepofsky brought his case to the Ontario...http://www.silentblue.net/mtarchives/2007/1123-how-the-ttc-fought-customer-decency.php The ring that was heard around the world- November 16, 2007 Canada is still waiting (patiently, as Canadians are wont to do) for Apple&8217;s iPhone, but analysts suggest it&8217;s the iPhone&8217;s spectre that has made Bell and Telus quietly drop their prices for data in the past six months: Apple is squeezing carriers to chop their data rates to boost demand for its handset (or in Grant&8217;s words, to set &8220;plans that aren&8217;t ridiculous,&8221;) which has led to speculation that the reason iPhones aren&8217;t sold here is Rogers&8217;...http://www.silentblue.net/mtarchives/2007/1116-the-ring-that-was-heard-around-the.php |