CIO.com - Knowledge ManagementAward winning site with all CIO articles, research, case studies, opinion, events, community about ERP, CRM, knowledge management, strategy, alignment, intranet, outsourcing, e-business, security and more.Getting Content Management Right- November 16, 2004 IN THE KNOW Blue Cross & Blue Shield of Rhode Island empowered content providers and liberated content managers in one automated swoop.http://www.cio.com/research/knowledge/know.html?CID=721 |