David Maister's Managing LibraryManagement is about helping other people become more successful than they would be if they were left only to their own devices. It's also about channeling individual ambitions so that organizational goals are accomplished.The One-Firm Firm Revisited- January 1, 2006 In 1985, one of us (David Maister) wrote an article for the Sloan Management Review called &8220;The One-Firm Firm.&8221; It identified a strategy common to leading firms across a broad array of professions — creating institutional loyalty and team focus. The firms named in that article were McKinsey, Goldman Sachs, Arthur Andersen, Hewitt Associates, and Latham & Watkins, where Jack Walker became managing partner three years later. If one is prepared to accept the argument that...http://davidmaister.com/articles/1/101/ Managing the Multidimensional Organization- January 1, 2006 Professional businesses today are structurally complex organizations with many senior people overburdened by time-consuming and often conflicting roles. Professional businesses often have some combination of Business unit Geographic markets or offices Division or department Product lineservice offering Industry group Key account team Committees (recruitment, training) Task force or project team (service innovation, new offerings) Each of these organizational groupings...http://davidmaister.com/articles/1/100/ Why (Most) Training is Useless- January 1, 2006 For much of my professional life, I have been paid to do training. It has been very well received in the sense that I have (usually) obtained high ratings, and clients not only paid their bills, but invited me back to do it again and again. However, I now believe that the majority of business training, by me and by everyone else, is a waste of money and time, because only a microscopic fraction of training is ever put into practice and the hoped-for benefits obtained. Unfortunately,...http://davidmaister.com/articles/1/96/ Accountability: Effective Managers Go First (published on ChangeThis.com)- January 1, 2006http://davidmaister.com/articles/1/102/ |