David Davies: The View From HereRandom thoughtsChickening out with instant messaging- May 30, 2003 Although email has undoubtedly revolutionised personal communication, it has its downsides. Spam is the obvious negative but I'd term that impersonal communication since the spammer is unknown to you and you to them. In terms of personal communication, email allows us to sometimes chicken out of direct communication with the recipient. I expect we've all faced the difficult phone call or face to face that we'd rather not have. Sending an email gets you off the hook, albeit in some cases only...http://news.bbc.co.uk/1/hi/business/2949578.stm |