News@Cisco: Retail Customer NewsNews@Cisco: Retail and Customer News (the 20 most recent stories)Indigo Books & Music Boosts Store Uptime and Improves Customer Experience with Cisco's Intelligent Retail Network Solution- October 10, 2006 October 4, 2006 Indigo Books & Music Inc. was the first book retail chain to add music and gifts to distinctive store locations, offering a leisurely experience that could comfortably and enjoyably stretch over hours. It was not the intention to make customers spend more than a minimal amount of that precious leisure time in the check-out line waiting to be served. Yet, that was too often the case. Indigo is a Canadian company committed to providing a service-driven, ...http://newsroom.cisco.com/dlls/global/canada/news/2006/ts_10-10.html?CMP=AF17154&vs_f=... |