News@Cisco: EMEA Retail Customer NewsNews@Cisco: EMEA Retail and Customer News (the 20 most recent stories)Media-Saturn Selects Cisco Systems' Intelligent Retail Network Solution- October 18, 2004 Germany, 18 October 2004 - Media-Saturn today announced the implementation of Cisco Systems' Intelligent Retail network framework throughout almost 500 stores in eleven European countries within the next two years. The framework includes a new converged network infrastructure, 40,000 Cisco Internet Protocol (IP) phones and wireless access points in every store. The roll out will give Media-Saturn the opportunity to improve productivity and mobility at store and head office levels, as well ...http://newsroom.cisco.com/dlls/2004/prod_101804.html?CMP=AF17154&vs_f=News@Cisco:+EMEA... Cisco IP Voice Technology Keeps Customer Relationships in Harmony for Leading Hi-fi Equipment Manufacturer- October 6, 2004 STRUER, DENMARK, October 6, 2004 - Cisco Systems and NetDesign today announced a contract with leading hi-fi specialists Bang and Olufsen to migrate its worldwide customer support service and internal IT helpdesk to an Internet Protocol (IP) based contact centre at its head office in Struer. Bang and Olufsen will benefit from improved relationships with its customers and retailers globally by providing more responsive support services. The project was delivered in close collaboration with ...http://newsroom.cisco.com/dlls/2004/prod_100604.html?CMP=AF17154&vs_f=News@Cisco:+EMEA... |