IBM Investor Relations | IBM ViewpointDocuments, articles and news pertinent to IBM investorsThe Future of Services: Understanding Business Performance Transformation Services- August 24, 2005 The move to On Demand has led IBM to identify what it sees as a $500 billion growth opportunity. This opportunity is a market that lies outside the traditional IT industry. It is taking shape as companies tap specialized expertise for help managing, hosting and transforming outsourced business-support functions such as human resources, finance and accounting and supply chain. IBM calls this market in business expertise Business Performance Transformation Services.http://www.ibm.com/investor/viewpoint/features/2005/24-08-05-1.phtml |