News@Cisco: APAC Media/Entertainment NewsNews@Cisco: APAC Media/Entertainment News (the 20 most recent stories)Korean Newspaper Deploys Cisco IP Contact Center Solution in Busan- September 15, 2004 September 15, 2004 Flea Market (Byeoruksijang in Korean), a newspaper specialized in job search and salespurchase information and a subsidiary of MediaWill Co., Ltd., has completed the deployment the Cisco IP contact center (IPCC) solution in its Busan branch. The Cisco IPCC solution delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multi-channel contact management over an IP infrastructure. By combining ...http://newsroom.cisco.com/dlls/global/asiapac/news/2004/ts_09-15.html?CMP=AF17154&vs_f... |