Raf's BlogGraphics, Games, Comics, Music, Movies, Wallpaper - Its All GoodMore Idiotic Behavior From Dell Customer Care- August 11, 2007 Anindya never mentioned what he wants me to do with the monitor that was shipped out. I do not want to receive a product that i was mislead into buying, nor do i want to have to rely on Dell to reverse the credit card charge. Their SPECTACULARLY ABYSMALL follow though to date leaves me ...http://rafaelmorris.com/2007/08/11/more-idiotic-behavior-from-dell-customer-care/ Ball Back in Dells Small Business Sales Court- August 11, 2007 After i talk with Anindya i take his advice to call Small Business Sales. I call to speak with Eric Earnshaw (512-728-2153) who PROMISED to cancel my order on August 8th (AND NEVER DID) as well as to call me on August 9th (WHICH HE ALSO NEVER DID) after speaking to his manager about selling ...http://rafaelmorris.com/2007/08/11/ball-back-in-dells-small-business-sales-court/ Dell Escallation Team - Reaching for the Ground- August 11, 2007 Anindya from the Dell Escalation Team contacts me on August 10th at 2:30pm EST to discuss my issue. I relay my tale to him in detail again. This will be nearly the sixth time that i have done this! Can&8217;t they keep a record of what was done said during our conversation so ...http://rafaelmorris.com/2007/08/11/dell-escallation-team-reaching-for-the-ground/ Dell is Truly Mad!- August 9, 2007 i check my email to find the following note from Meagan: I was talking to Adam about your order. I have not yet set up the return for your monitor and RAM. If you can send me what you configured online and the price you configured it at, we can get that placed through ...http://rafaelmorris.com/2007/08/09/dell-is-truly-mad/ Dude! I got my Second order from Dell cancelled. No! REALLY THIS TIME- August 9, 2007 i wake up August 9th and verify that the order was canceled because the last thing i need is another charge to my credit card. NO the order IS NOT canceled so i immediately call Dell. I talk to John at 11:00 AM EST and stay on the phone for about an hour and a half. ...http://rafaelmorris.com/2007/08/09/dude-i-got-my-second-order-from-dell-cancelled-no-reall... Dude! I got my Second order from Dell cancelled.- August 9, 2007 I called Dell to cancel my order and got Eric Earnshaw from Business Sales and Leasing. I recounted the whole situation again including all the lies and misleading for him to get up to speed on my situation. He tells me how sorry he is for my troubles, inconveniences, and frustrations. He PROMISES me ...http://rafaelmorris.com/2007/08/09/dude-i-got-my-second-order-from-dell-cancelled/ Dell Lied to Me - Again!- August 9, 2007 I thought i was getting a great deal on my dimension 9200 by getting 2 gb of ram shipped out to me for free for having to endure ALL the hassle it took to make the order. Also it made up for having to buy a monitor i did not want rather than getting ...http://rafaelmorris.com/2007/08/09/dell-lied-to-me-again/ |