CRM Mastery e-Journal » Project Mgmt-ROICRM Best Practice and Industry NewsGaining Support From The Sales Team For a New SFA Solution- July 31, 2008 Here are several excerpts from an article by Eric Slack, Why Salespeople Fear SFA Will Replace Them: So what can the corporate office do to get sales-staff support for an SFA investment The answer is simple do what salespeople do for a living. Sell it to them. Show your sales reps how SFA solutions ...http://crmweblog.crmmastery.com/2008/07/gaining-support-from-the-sales-team-for-a-new-sfa-... Survey Claims Open Source is a Business Security Risk- July 21, 2008 Here are several excerpts from an article by Asavin Wattanajantra, Survey Claims Open Source is a Business Security Risk: The most widely-used open-source software packages are exposing businesses to significant and unnecessary risk, according to Fortify. In its Open Source Security Study, which examined 11 of the most common Java open source packages, Fortify claimed that ...http://crmweblog.crmmastery.com/2008/07/survey-claims-open-source-is-a-business-security-r... The Future State of the CRM Market- July 9, 2008 Here are several excerpts from an article by Thomas Wailgum, The Future State of the CRM Market: The AMR report, &8220;The Customer Management Market Sizing Report, 2007-2012,&8221; details the comeback that CRM systems (or what AMR calls &8220;customer management&8221; software) have made of late. Here&8217;s what the analysts think will be the major drivers of growth ...http://crmweblog.crmmastery.com/2008/07/the-future-state-of-the-crm-market/ |