CRM Mastery e-Journal » Project Mgmt-ROICRM Best Practice and Industry NewsSaaS: The (Data Center) Killer App- August 21, 2008 Here are several excerpts from an article by Zach Church a News Writer with SearchCIO-Midmarket.com, SaaS: The (Data Center) Killer App: Build an IT shop without servers. It&8217;s a novel idea, more a suggestion than a reality. But it is albeit to the extreme &8212; the concept behind the long-past-budding Software as a Service (SaaS) ...http://crmweblog.crmmastery.com/2008/08/saas-the-data-center-killer-app/ Fully Managed CRM- August 11, 2008 Here&8217;s an informative post from CRM Consultant Richard Boardman, Fully Managed CRM: I&8217;ve been reading CRM RFP responses for much of the week and I&8217;ve seen a number of references to a fully managed system. This caught my attention at first because it seemed to support the suggestion in my last post that outsourced of ...http://crmweblog.crmmastery.com/2008/08/fully-managed-crm/ Avoid On-Demand Pricing Surprises with Careful Negotiations- August 6, 2008 Here are several excerpts from a very informative article by Barney Beal, News Director with SearchCRM.com, Firms Avoid On-Demand Pricing Surprises with Careful SLA Negotiations: In many cases, SaaS applications &8212; and CRM specifically &8212; were brought into an organization as a way for business users to get applications up and running quickly with minimal ...http://crmweblog.crmmastery.com/2008/08/avoid-on-demand-pricing-surprises-with-careful-neg... |