CIO.com - ManagementAward winning site with all CIO articles, research, case studies, opinion, events, community about ERP, CRM, knowledge management, strategy, alignment, intranet, outsourcing, e-business, security and more.Get On Board- April 15, 2005 Be a better IT leader by walking in your customers' shoes.http://www.cio.com/archive/041505/leadership.html |