Call Center NewsCall Center and Contact Center NewsEMEA Call Center Outsourcing Growth Expected to Continue- January 4, 2007 Mumbai, Maharashtra, India - Fuelled by positive economic movement in central and eastern Europe, the Europe, Middle East and Africa (EMEA), the call center outsourcing market is likely to grow at a steady pace. The vast majority of large, medium...http://news.callcenterguide.com/2007/01/emea_call_cente.html OneLink Announces Call Center Sale and First International Contract Offer- January 4, 2007 San Fransisco, CA - OneLink Corporation announced today that the company had officially sold the Call Center, Inc. for relief of approximately $200,000 in debt, and would be realizing further value from the transaction through the decrease of the company...http://news.callcenterguide.com/2007/01/onelink_announc.html Convergys to Open 500 Seat Call Center in Albuquerque, New Mexico- January 4, 2007 Albuquerque, NM - Convergys is opening a customer care center in Albuquerque after having purchased the assets of America Online's call center. The facility is owned by Chant Associates in Albuquerque and Convergys will assume the AOL building's lease, at...http://news.callcenterguide.com/2007/01/convergys_to_op.html Kansas Call Center to Come Under New Ownership- January 3, 2007 Lawrence, Kansas - A private-sector employer is getting a new owner as part of a $600 million deal designed to speed the company's existing plans for growth. Pearson Government Solutions, which has a call center operation in the East Hills...http://news.callcenterguide.com/2007/01/kansas_call_cen.html New York Times Cites Rapid Call Center Growth in the Philippines- January 2, 2007 The New York Times last month wrote an article about the rise of call centers in the Philippines because of lower cost, employee loyalty and cultural similarities with the United States. D. Greenlees of the NY Times said that as...http://news.callcenterguide.com/2007/01/new_york_times_.html |