Call Center NewsCall Center and Contact Center NewsIBM to Locate New Call Center in Daleville, Indiana- May 22, 2007 DALEVILLE, IN -- IBM recently announced its decision to locate a new customer call center in Daleville, Ind., creating 500 new jobs. The new center, which will serve the companys new and existing business customers, will locate in the former...http://news.callcenterguide.com/2007/05/ibm_to_locate_n.html New Plantronics CS70N Offers Noise-Canceling Technology, Specially Designed Boom for Optimal Use in All Office Environments- May 19, 2007 Santa Cruz, CA - Plantronics, Inc. today introduced the new Plantronics CS70N Professional Wireless Headset System, its third-generation headset solution that provides the perfect combination of audio performance, style and comfort. Designed for both traditional and IP deskphones, the Plantronics...http://news.callcenterguide.com/2007/05/new_plantronics.html City of Fort Wayne Launches 311 Call Center- May 18, 2007 Fort Wayne, IN - The City of Fort Wayne today continued its commitment to convenience and technology with the launch of 311, a new One Call to City Hall program designed to improve customer service. Fort Wayne is the first...http://news.callcenterguide.com/2007/05/city_of_fort_wa.html New Call Center Opens in Paro, Bhutan- May 8, 2007 Paro, Bhutan -- The second call center in the country, TST system private limited, opened in Paro on May 7 and hopes to go fully operational within this month. The TSTs operational director, Tandin Wangdi, told Kuensel that the call...http://news.callcenterguide.com/2007/05/new_call_center.html |