erp4itEnabling IT GovernanceITSM and SOA- May 27, 2007 The relationship between IT Service Management and Service Oriented Architecture keeps bubbling up to the surface. It is a gold mine of confusion for senior IT executives, whose infrastructure and engineering leadership is talking to them about "Service Management" while...http://erp4it.typepad.com/erp4it/2007/05/itsm_and_soa.html Configuration management metrics- May 25, 2007 Like my friend the IT Skeptic, I am interested in getting more emprical in my ITSM approaches. In particular, I want to focus on metrics that indicate results, not just activity. (Results don't have to be financial.) In the area...http://erp4it.typepad.com/erp4it/2007/05/configuration_m.html Hydrasight- May 21, 2007 Liking what I see of the Hydrasight materials via IT-Director.com: ITIL: It'll get fixed in the next version My comments: Agree completely that "ITIL version 3 will simply become a more business-aligned IT operations discipline rather than ITO-wide discipline." See...http://erp4it.typepad.com/erp4it/2007/05/hydrasight.html Integration Metadata wins Best Case Study at GIS 2007- May 18, 2007 Had a great time this week at the Global Integration Summit in Banff. (The Fairmont Banff Springs is truly one of the world's premiere hotels.) Was very honored when the conference determined (through blended vote of peer reviewers and attendee...http://erp4it.typepad.com/erp4it/2007/05/fundamentals_of.html |