erp4itEnabling IT GovernanceCharlie Betz on RunAs Radio- January 12, 2008 Well, yes, this interview is months old. I plead guilty to blatant non-self-promotion. Too much else to do. Those of you who think I am an ITIL basher may be surprised. http:www.runasradio.comdefault.aspxshowNum=22 -ctbhttp://erp4it.typepad.com/erp4it/2008/01/charlie-betz-on.html An excellent article on discovery tool pros & cons- January 6, 2008 Michael LaChance of Travelers has hit the nail right on the head: http:www.itsmwatch.comitilarticle.php3718406 The only thing I would debate with him is whether we should go "broad or deep." That is, do deep discovery of all the intricacies of a...http://erp4it.typepad.com/erp4it/2008/01/an-excellent-ar.html |