erp4itEnabling IT GovernanceA bit of humor for West Wing fans- February 14, 2008 On my personal blog.http://erp4it.typepad.com/erp4it/2008/02/a-bit-of-humor.html ITPI research on effectiveness of ITSM & SDLC best practices- February 2, 2008 ITPI has released some credible empirical research here: http:www.itpi.orghomewhite_papers.php In a well-designed survey of 341 organizations, they identify significant correlations between IT performance and ITSM best practices, but also find some surprising non-correlations. For example, simple Change oversight does not...http://erp4it.typepad.com/erp4it/2008/02/itpi-research-o.html |