brainloaf - Marketing Project Management, Campaign Management, Web To PrintYour daily slice of gray matter. A weblog about Inteligent Marketing Technology.Jack Recounts our recent experience shipping a package- June 12, 2008 The other day I had front row seats for an amazing display of terrible customer service. I was in a printing and shipping store. I don't want to give out the name, but it rhymes with Binko's. The guy behind the counter was a real clown, so let's call him Binko. Binko was helping me print and bind a document when another customer jumped in to ask him a question. It was clear that the other customer had been there for a while and was coming back for more help. I gracefully stepped aside and let...http://www.brainloaf.com/2008/06/12.html#a472 (Untitled)- June 6, 2008 Bad Salesmen hurt your businessThis is a screenshot of an email promotion from a training company I have used. First, the sales man harassed the hell out of me, calling daily even though I specifically asked to be contacted via email. Secondly, he didn't provide me with any relevant communications when he did get me on the phone. I finally had to ask him to stop calling. Now about a month later I get one of the worst email marketing campaigns broken images and all. The training was good..http://www.brainloaf.com/2008/06/06.html#a471 |