Peppers and Rogers GroupWe are a management consulting firm dedicated to helping companies create and implement high impact customer based business strategies. We help our clients identify differences within their customer base and then use that insight to maximize the value of every customer relationship.Take a Trip to Qtopia- (Found June 24, 2008 ) Customers of Quicken Loans can walk in a storefront, request information, speak to an agent, and apply for a loan -- virtually.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30848&From=RssDo... La Curacao Finds Customers, Then Builds Stores- (Found June 24, 2008 ) The company uses insight to understand its customers before creating a place to sell its products.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30829&From=RssDo... Nike, Wal-Mart, FedEx Deliver Marketing With a Capital "M"- (Found June 24, 2008 ) Heavy-hitting brands shared their engagement strategies at the recent Forrester Marketing Forum.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30828&From=RssDo... The Economics of Customers' Emotions- (Found June 24, 2008 ) Emotionomics author Dan Hill dissects the irrational reasons people become and stay loyal customers.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30691&From=RssDo... Defining High Value Customers- (Found June 24, 2008 ) High-value customers--every company wants to acquire and retain them. But just who are theyhttp://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30837&From=RssDo... Flyertalk Promotes Lurking- (Found June 24, 2008 )http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30832&From=RssDo... Give Sales a Reason to Sell- (Found June 24, 2008 ) If you want your sales team to be more in tune with your companys customer and overall strategic goals, you need sales compensation to be aligned with thempreferably in a transparent, easy-to-understand manner.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30817&From=RssDo... Healthy Employees Beget a Healthy Business- (Found June 24, 2008 ) At some companies, kicking the habit yields productivity gains.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30838&From=RssDo... The 2008 1to1 Customer Champions - Page 3- (Found June 24, 2008 ) Five years, 63 inspirational leaders, one guiding principle: Customers are the business; treat them accordingly and profits will follow.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30806&From=RssDo... |