Peppers and Rogers GroupWe are a management consulting firm dedicated to helping companies create and implement high impact customer based business strategies. We help our clients identify differences within their customer base and then use that insight to maximize the value of every customer relationship.The Games People Play- (Found June 24, 2008 ) Regence Blue CrossBlue Shield does just the opposite; in fact, it considers game-playing to be one of the best things its employees can do.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30834&From=RssDo... The NHL Tries a New Power Play- (Found June 24, 2008 ) The NHL aims to ignite the passion in its fan base by investing in new media and database marketing efforts.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30812&From=RssDo... Travelocity Collaborates Around Employees- (Found June 24, 2008 ) Travelocity relies on a holistic training strategy.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30835&From=RssDo... Trendspotting: Luxury and Emerging Markets- (Found June 24, 2008 ) The luxury and economy markets, once seen as exclusive and undesirable, respectively, have become the next growth opportunity for businesses.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30839&From=RssDo... Wachovia is Wise About Customer Satisfaction- (Found June 24, 2008 ) Wachovia's Voice of the Customer program passes complaints along to agents.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30836&From=RssDo... A Short-Term Lens Can Obscure a Long-Term View- (Found June 24, 2008 ) Every organization is made up of employees who interact with each other and, while pursuing their own individual objectives, produce a collective outcome.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30808&From=RssDo... Gear Heads Get Chatty About the Outdoors - and It Pays- (Found June 24, 2008 ) Backcountry.com's mission is to become the best outdoor gear store on the Web.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30811&From=RssDo... Keyword: $500. Organic Search: Priceless- (Found June 24, 2008 ) As with most things Internet-related, the search marketing space is ever-changing -- and marketers should be ready for anything.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30809&From=RssDo... Quality Over Quantity- (Found June 24, 2008 ) The business community may be getting ahead of itself in the way it values social media companies and the services that the technology provides.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30810&From=RssDo... The 2008 1to1 Customer Champions- (Found June 24, 2008 ) Five years, 63 inspirational leaders, one guiding principle: Customers are the business; treat them accordingly and profits will follow.http://www.1to1media.com/linkpass.aspx?Action=DocumentLink&DOC_ID=30804&From=RssDo... |