SoundPractice.net - Sound Ideas from The Journal of Medical Practice ManagementThe first blog and podcast in the USA dedicated to medical practice management, enabling the practice management community the ability to tap The Journal of Medical Practice Managements rich editorial content through audio feeds and online commentary.Podcast: Post Adverse Event - Reducing the Exposure for Your Medical Practice- January 29, 2008 In this 20-minute podcast, hear Jim Saxton, from the law firm of Stevens and Lee discuss why post adverse event is such an important issue for physicians, the advantages (and potential drawbacks) of physicians saying, " I'm sorry," and the importance of coming up with a plan and policy for the practice on handling adverse events. He also discusses why this is an issue not only for physicians but for everyone on the team in a medical practice. <a...http://www.soundpractice.net/article.cfm?id=327 Podcast: Feedback - The Breakfast of Champions with Irv Rubin- January 11, 2008 Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback....http://www.soundpractice.net/article.cfm?id=326 Podcast: Expanding into the Gay and Lesbian Market: What Savvy Medical Practices Know- January 3, 2008 Many physician practices recognize that they can expand business by reaching out to specific communities, including targeting lesbian, gay, bisexual and transgender (LGBT) patients. Ellen Kahn, Director of the Human Rights Campaign Foundation's Family Project discusses what strategies physician practices are using to reach out to the LGBT community and meet their needs and expectations. She provides concrete examples of what is likely to work or not work. <a...http://www.soundpractice.net/article.cfm?id=325 |