SoundPractice.net - Sound Ideas from The Journal of Medical Practice ManagementThe first blog and podcast in the USA dedicated to medical practice management, enabling the practice management community the ability to tap The Journal of Medical Practice Managements rich editorial content through audio feeds and online commentary.Podcast: Lean Healthcare in the Medical Practice- March 25, 2008 Donna Weinstock of Office Management Solution discusses, in this 20-minute interview, the popularity of lean healthcare, provides detail on the "7 wastes" and describes the criteria for determining if a process or system in a medical practice needs to be streamlined. What can medical practices learn from TPS - Toyota Production Systems Donna Weinstock will tell you...and she will also describe steps on how a medical practice can become a "Lean" provider.<br...http://www.soundpractice.net/article.cfm?id=330 Podcast: Those Maddening Phones - Are They Wasting Your Time- March 5, 2008 Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book (publishing March 1, 2008) Take Back Time: Bringing Time Management to Medicine, discusses in this 20-minute podcast why medical practices have such trouble with phone demand and she provides concrete tips and solutions to help the problem. Judy covers how to audit your inbound calls, getting to the root of the "system" vs. the "staffing" problem, how to train staff for good telephone.http://www.soundpractice.net/article.cfm?id=329 |